Chapter 9, Attracting and Retaining the Best Employees; and Chapter 10, Motivating & Satisfying Employees & Teams; BUSiness 100 Quiz, Northern Virginia Community College

by Jack Yoest · February 21, 2011

BUSiness 100 Quiz, Chapter 9 Attracting and Retaining the Best Employees, and Chapter 10, Motivating and Satisfying Employees and Teams

Define and explain following words and phrases:

Define HRM

What is SKA?

Internal vs External Recruiting

Can a resume get you a job?

Define “Orientation”

Commission

Name one piece of major legislation affecting HRM

Chapter 10 Motivating and Satisfying Employees and Teams

Define Motivation

Morale

Piece-Rate system

What was the conclusion of the Hawthorne Studies?

What is at the bottom or base of Maslow’s Hierarchy of Needs

Theory X vs Theory Y

Equity Theory

Goal-setting theory

Define “Team”

Best size for a team is _____ to _____ members