Communicating Effectively as a Manager
at The Catholic University of America, Washington, D.C., Summer 2017

Question: How does a manager spend most of his time?

Answer: Communicating

Jack Yoest
Your Business Professor

It has been said that talk is the technology of managing.  Managers can best plan, organize, lead and control when ideas are clearly transmitted and received.

How does the manager do this?

Coaching and practice.

The class Communicating Effectively as a Manager provides this.  It is an advanced, graduate level course designed for the mature manager looking to refine the skills needed to connect with staffers and convey information.

This training helps develop knowledge of, and skills in, effective communication by exposing participants to a combination of communication theory and applications.

The course emphasizes the development of advanced written and oral communication skills through its focus on preparing and delivering oral presentations, writing business reports and communiqués, and managing interpersonal communications.

Open to graduate Master of Science in Management students in The Busch School of Business & Economics; other students must secure department permission to enroll.

The M.S.M. program’s Leadership and Management track is unique in its focus on skills-development. Building on the strong academic foundation of the M.S.M. program’s core curriculum, the focus of the Leadership and Management track courses is to provide students with a better conceptual understanding of leadership, to help them identify opportunities for their own development, and – ultimately – to facilitate the emergence of a better leader-manager.

For more information, see http://summer.cua.edu/courses/index.cfm

Learn more about the Master of Science, Leadership and Managment Track at CUA, http://business.cua.edu/graduate/master-science-management/master-science-management-leadership-.cfm

MSM 501, Communicating Effectively as a Manager, Thursdays 15 May to 29 July 2017, 5:50 to 9:00pm in room 318 McMahon Hall at The Catholic University of America.

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Jack Yoest

John Wesley (Jack) Yoest Jr., is a Clinical Assistant Professor of Management at The Catholic University of America. Professor Yoest is a senior business mentor in high-technology, medicine, non-profit and new media consulting.

His expertise is in management training and development, operations, sales, and marketing. He has worked with clients in across the USA, India and East Asia.

Professor Yoest teaches graduate business students at The Catholic University of America. He is also the president of Management Training of DC, LLC.

He is completing two books, The Memo: How the Classified Military Document that Helped the U.S. Win World War II Can Teach You How to Succeed in Business and Management by The Book: 365 Daily Bible Verse & One-Minute Management Lessons for the Busy Faithful.

He has been published by Scripps-Howard, National Review Online, The Business Monthly, The Women’s Quarterly and other outlets. He was a columnist for Small Business Trends, and was a finalist in the annual 2006 Weblog Awards in the Best Business Blog category for Reasoned Audacity at www.yoest.org, which covers the intersection of business, culture and politics. The blog has grown to receive over a million unique visitors in five years.

His publications are linked here: http://business.cua.edu/faculty/yoest.cfm

Professor Yoest served as a gubernatorial appointee in the Administration of Governor James Gilmore in the Commonwealth of Virginia. During his tenure in state government, he acted as the Chief Technology Officer for the Secretary of Health and Human Resources where he was responsible for the successful Year 2000 (Y2K) conversion for the 16,000-employee unit.

He also served as the Assistant Secretary for Health and Human Resources, acting as the Chief Operating Officer of the $5 billion budget.  Prior to this post, Professor Yoest managed entrepreneurial, start-up ventures, which included medical device companies, high technology, software manufacturers, and business consulting companies.

His experience includes managing the transfer of patented biotechnology from the National Institutes of Health to his client, which enabled the company to raise $25 million in venture capital funding.  He served as Vice President of Certified Marketing Services International, an ISO 9000 business-consulting firm, where he assisted international companies in human resource certification.

And he also served as President of Computer Applications Development and Integration (CADI), the premier provider of software solutions for the criminal justice market.

Professor Yoest served with Menlo Care, a start-up medical device manufacturer. While at Menlo, he was a part of the team that moved sales from zero to over $12 million that resulted in a buy-out by a medical division of Johnson & Johnson.

Professor Yoest is a former Captain in the United States Army having served in Combat Arms. He earned an MBA from George Mason University and completed graduate work in the International Operations Management Program at Oxford University.

He has been active on a number of Boards and has competed in 26.2-mile marathon runs.  His wife of 27 years, Charmaine Yoest, Ph.D., was a Trump for President surrogate and former president and CEO of a public interest law firm.  She is now a Senior Fellow at American Values.

They live in the Washington, DC area with their five children. Their eldest daughter is an NCAA National Crew Champion and four-time ACC Champion at The University of Virginia. Their eldest son is a pitcher at The College of William & Mary and Colonial Athletic Association (CAA) Champion. Their middle daughter rows at Bucknell University and a Patriot League medalist. Their two younger children are uncommitted.

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