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5 Responses

  1. Caroline Melia says:

    Professor Yoest,
    I really enjoyed your Prezi video and understanding how the story from The Memo of two air-craft carriers (or, in other words, war-machines) throughout WWII is ultimately an exercise of leadership and followership. It is so important that managers understand this dynamic relationship so that their staff will be able to work cohesively with one another to provide their boss with perfect recommendations. The individual contributors fist must do research in terms of evaluation of what could go wrong, and then next must come up with options regarding the direction the boss could take. From these options, staff members work to provide a perfect recommendation to the boss. Because time moves so quickly, the boss must be able to trust in the staff’s recommendation. The goal of the staff is to make sure that nothing is left of the boss’ desk: meaning that there is nothing to add when the staff members provide him with a recommendation. This video really displayed how exactly to be a valued member of the boss’ team, through exemplifying Completed Staff Work in anticipating what it is the boss needs.

  2. Jake Scoblick says:

    Perfection is not always something that needs to be achieved, whether that be the products one buys or a ship needing repairs. At the end of the day, it is about getting the job done. All work or objects have a goal to achieve. Since the US Navy’s goal was to get the ship functional versus the Japananesse’s goal to make it good as new, the US got the ship to do its job. The American’s realized this goal and started repairs as it was heading to a naval base using completed staff work. They anticipated that they would need this ship as fast as possible and got it working in record time due to this.
    The boss is a very busy man and you have to manage your manager by not leaving anything on his desk. The manager never has enough time and your job is to maximize his time. Completed Staff work is only done when there is no other work to be done. In the military, there is a clear hierarchy and everyone knew their roles and what was expected of them. It is crucial that the staff is loyal and trusts the leadership especially in situations like WWII because as a leader you have men’s’ lives on the line. When you have that they can achieve something like getting a damaged carrier running in 3 vs 90 days.

  3. Mitchell Wade says:

    A healthy relationship with your boss begins with you asking questions to know the most efficient way possible to complete a task. As explained in the informational prezi, the workers upon the ship knew the most efficient way to complete repairs within the 72 hour period would be to work in extremely dangerous conditions. Granted that your average job won’t require you to put your life on the line, this is a prime example of what completed staff work looks like. In completed staff work, all that is required is that the staffer researches opportunities to then present to the boss. The boss is there to approve these options and it is your responsibility to act on them. The biggest challenge that managers face is the lack of time in the day. Your job as a completed staffer is to limit the amount of paperwork your boss has on his or her desk. Making your bosses life easier will likely make your life easier as well. By showing your boss that you contribute ideas and understand instructions will greatly improve your boss’ trust in you. As seen in the video, teamwork and maximizing efficiency is what your boss cares about the most. Anticipating that will help you tremendously in the workplace.

  4. Sophia Zignego says:

    I enjoyed the historic yet applicable application of this lesson to the world of Completed Staff Work! In my opinion, the fact that Completed Staff Work originated in war-time shows the method’s effectiveness. In a high-stake environment with life and death on the line, Completed Staff Work proved to be an effective way to motivate people to do the work needed of them. When an individual anticipates the supervisor’s needs, they focus on their work and contribute to the collective goal. In addition to the importance of the anticipation shown by the crew of the ship, they also possessed flexibility. Unlike the Japanese, the flexibility (coupled with anticipation) allowed the team to break protocol and fix the boat. If they had followed protocol, they would have been waiting on a 90-day repair. After arriving and the ship was less than perfect, what had mattered was their initiative to fix the ship. When directed to complete repairs in 72 hours, the crew once again anticipated what they needed to do and had the flexibility to achieve it. Completed staff work enables each individual to do their best work and allows the manager to make the decision. The initiative taken by the crew to break protocol prompted the decision to fix the ship in 72 hours and therefore enabled the team to do their best work. Completed Staff Work, at its best, is a virtuous cycle of anticipation, flexibility, and completion.

  5. Austin Kane says:

    Professor Yoest,

    I thoroughly enjoyed your presentation from The Memo and your discussion on the dynamic relationship in regards to fellowship and leadership, and how they affect the advancement towards organizational goals. The relationship between the leaders and the staff should produce a work environment that is very open for discussion between both levels of the organization. With this relationship, these staffers will feel comfortable to correct their boss and managers, and also offer them the correct recommendations they need to work fluidly. I love how to used aircraft carriers as the “vehicle” to explain the relationship of completed staff. These war machines were severely damaged, and both said that these aircrafts needed a few months to heal. However, on its way back to Hawaii, the one warship was repaired on the way home. It was not the best repairs, however it was accelerating the work that needed to be completed. Because of these staffers, they had this Warship repaired in under a week which is incredible because they thought they needed 90 days. These staffers made sure nothing was left for the commander to figure out. Staffers in any business should be working to reduce the amount of work that their manager needs to complete; make sure their desk remains empty. This video successfully illustrated how a staff should work for their manager.

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