Management Training Notes
Conducted at AUL April 4, 2014
Management Training Session #2 11am to 1pm 4 April 2014
Jack Yoest Yoest@CUA.edu
Success is finding out what the boss wants then over-deliver, Jack Welsh
Topic: How does being a good Follower make a good Leader?
Goal: Calm a nervous boss. Get him promoted.
________________________________ sets priorities.
Authority is the _________________________ to direct others.
Power is the ability to __________________________ others.
Your manager has authority but may not have power.
Discipline is the prompt ___________________ to orders or the ______________________of appropriate action in the absence of orders
Execution = X
Over-deliver = X+1
Your manager has two great fears about YOU:
Bum Phillips coach of the Houston Oilers noted two kinds of football players who aren’t worth a [darn]:
1) Those who _______________ _______ exactly what they’re told
2) Those who ______ exactly what they’re told
Commander’s intent. “_______?” is more important than “_________?” or “__________?”
McGregor (MIT 1960)
Theory X _______________________ motivated
Theory Y _______________________ motivated
Types of Followers (HBR 1988)
________________ Need a shepherd, do what they are told with constant supervision
_____ – ________ Blind, unquestioning followers
__________________ Wait in background for a majority consensus
________________ Negative, critical disrupters, on another planet, Question Authority
____________ Positive, active, independent THINK-ers
The Star knows: When does the ____________ ends and the ___________________begins?
The dividing line is when the boss makes a ________________________.