Customer Service System Design Matrix by Jack Yoest · July 28, 2016 The more important the sale, the greater need for human interaction. The lower the cost, the less critical human interaction. Customer Service System Design Matrixcirca 1995source: unknown
Sales Training and Account Management Master of Science in Business Analysis The Catholic University of America January 2, 2016 by Jack Yoest · Published January 2, 2016 · Last modified January 12, 2016
What’s The Best Way To Find A Job?; What’s Best To Do While Looking For A Job? January 9, 2009 by Jack Yoest · Published January 9, 2009
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